polycom ccx 500 voip phone
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Polycom CCX 500 VoIP Phone

The Polycom CCX 500 Business Media VoIP Phone features a 5-inch color touchscreen, Poly HD Voice technology, Poly Acoustic Fence noise reduction, Microsoft Teams integration, and advanced processing performance.

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Polycom CCX 500 VoIP Phone (2200-49720-001)

The Polycom CCX 500 Business Media VoIP Phone (2200-49720-001) is a professional-grade business communications solution designed for Microsoft Teams and modern unified communications environments. Featuring a responsive 5-inch color touchscreen, advanced processing power, Poly HD Voice technology, and Poly Acoustic Fence noise reduction, the CCX 500 delivers exceptional audio quality and productivity for today’s workplace.

Compared to the CCX 400, the CCX 500 offers more powerful chipsets, enhanced performance capabilities, and optional handset support, making it an ideal choice for professionals who require a more versatile business communications device.

Features

  • 5-inch color multi-touch LCD touchscreen
  • Microsoft Teams compatible
  • Poly HD Voice technology
  • Poly Acoustic Clarity technology
  • Poly Acoustic Fence technology
  • Full-duplex speakerphone
  • Advanced processing chipset
  • Optional handset support
  • Intuitive touchscreen interface
  • Easy access to contacts and meetings
  • World-class echo cancellation
  • Includes 1-Year Warranty

Specifications

  • Display:
    • 5″ Color Multi-Touch LCD Touchscreen
  • Audio:
    • Poly HD Voice Technology
    • Poly Acoustic Clarity Technology
    • Poly Acoustic Fence Technology
    • Full-Duplex Speakerphone
  • Processing:
    • Advanced Chipset Architecture
    • Support for Next-Generation Features
  • Calling Features:
    • Contacts Management
    • Meeting Access
    • Call Hold
    • Call Transfer
    • Conference Calling
    • Voicemail Support
  • Echo Cancellation:
    • Advanced Echo Cancellation
  • Handset:
    • Optional Handset Support

Key Calling Features

  • Microsoft Teams Integration
  • Touchscreen Navigation
  • HD Voice Audio
  • Full-Duplex Speakerphone
  • Voicemail Access
  • Call Hold
  • Call Transfer
  • Conference Calling
  • Contact Management
  • One-Touch Meeting Access

Audio Performance

The Polycom CCX 500 delivers industry-leading voice quality through:

  • Poly HD Voice Technology
  • Poly Acoustic Clarity Technology
  • Full-Duplex Conversations
  • Advanced Echo Cancellation

These technologies help ensure every conversation sounds natural and professional.

Poly Acoustic Fence Technology

The CCX 500 features Poly Acoustic Fence technology, which helps eliminate distracting background noise from surrounding workspaces.

Benefits include:

  • Reduced Office Noise
  • Improved Call Clarity
  • Better Remote Collaboration
  • Enhanced Meeting Experiences
  • Professional Sound Quality

This technology is particularly beneficial in open offices, call centers, and shared workspaces.

Touchscreen Productivity

The intuitive 5-inch touchscreen provides fast access to:

  • Contacts
  • Meetings
  • Call History
  • Voicemail
  • Teams Features
  • Device Settings

Frequently used communications tools are always just one tap away.

Microsoft Teams Experience

The CCX 500 is designed to provide a seamless Microsoft Teams experience and supports:

  • Native Microsoft Teams Integration
  • Teams Calling Features
  • Meeting Participation
  • Contact Synchronization
  • Easy Device Provisioning and Management

Upgrade Options

Looking for additional functionality?

Polycom CCX 600

Upgrade to the CCX 600 for:

  • Larger Display
  • Integrated Wi-Fi Connectivity
  • Advanced Processing Performance
  • Enhanced Workspace Flexibility

Polycom CCX 700

Upgrade to the CCX 700 for:

  • Video Calling Capabilities
  • Poly NoiseBlockAI Technology
  • Premium Performance Features
  • Advanced Collaboration Tools

Compatibility

Compatible with:

  • Microsoft Teams Environments
  • Supported Unified Communications Platforms

Please verify compatibility with your communications platform before deployment.

Ideal Applications

The Polycom CCX 500 Business Media Phone is ideal for:

  • Office Professionals
  • Knowledge Workers
  • Managers
  • Administrative Staff
  • Customer Service Teams
  • Hybrid Workers
  • Healthcare Facilities
  • Educational Institutions
  • Government Offices
  • Corporate Environments

Why Choose the Polycom CCX 500?

The Polycom CCX 500 combines a responsive touchscreen interface, powerful processing capabilities, exceptional audio quality, and Microsoft Teams integration in a professional business phone. Its advanced performance and optional handset support make it an excellent choice for professionals who require reliable and flexible communications.

Professionally Refurbished and Tested

Each Polycom CCX 500 Business Media VoIP Phone (2200-49720-001) is professionally refurbished, cleaned, tested, and inspected to help ensure reliable performance and functionality.

Package Includes

  • Polycom CCX 500 Business Media VoIP Phone
  • 1-Year Warranty

Related Products

Browse our selection of Poly CCX phones, Microsoft Teams phones, VoIP telephones, replacement handsets, accessories, and business communications equipment.

Documentation

Need setup and operating instructions for the Polycom CCX 500 Business Media VoIP Phone?

Refer to the Polycom CCX 500 Datasheet for detailed specifications and operating information.

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