Mitel IP 420 Telephone (10573)

The Mitel IP 420 Telephone (10573) is a reliable two-line IP phone designed for common areas, break rooms, lobbies, contact centers, and light-use office environments. Featuring a high-contrast backlit display, full-duplex speakerphone, integrated Ethernet switch, and essential call handling features, the Mitel IP 420 delivers dependable VoIP communications in a compact and cost-effective design.

Originally introduced as the ShoreTel 420 IP Phone, the Mitel IP 420 continues to provide the same proven functionality following Mitel’s acquisition of ShoreTel in 2017.

Features

Two-line IP phone
High-contrast backlit display
130 x 28 pixel display resolution
Caller ID support
Six dedicated feature keys
Transfer key
Conference key
Hold key
Redial key
Call history access
Voicemail key
Dual LED status indicators
Full-duplex speakerphone
Dedicated audio controls
Unlimited system directory access
Alphanumeric directory lookup
Integrated 10/100 Ethernet switch
Compact desktop design
Professionally tested
Warranty included

Specifications

Manufacturer: Mitel
Model: IP 420
Part Number: 10573
Product Type: IP Business Telephone
Display:
- 130 x 28 Pixel Resolution
- Backlit LCD Display
- Caller ID Support
Lines:
- 2 Line Appearances
Feature Keys:
- 6 Dedicated Function Keys
Audio:
- Full-Duplex Speakerphone
- Adjustable Audio Controls
Ethernet:
- Integrated 10/100 Ethernet Switch
Power:
- IEEE 802.3af PoE Class 2
- Power Consumption:
  - 2.4W Idle
  - 3.2W Active
  - 3.9W Maximum
- Optional Local Power Adapter Available

Supported Protocols and Codecs

Network Protocols

SIP
VLAN
DiffServ/ToS
Quality of Service (QoS)

Audio Codecs

G.711
G.722
G.723
G.726
G.729a
iLBC
Linear16

Key Calling Features

Caller ID
Call Transfer
Conference Calling
Call Hold
Redial
Call History
Voicemail Access
Directory Lookup
Speakerphone Operation

Compatibility

Compatible with SIP-based communications environments supporting:

SIP Protocol
VLAN Networks
QoS Deployments
Standard VoIP Infrastructure

ShoreTel and Mitel Compatibility Note

The ShoreTel 420 IP Phone and Mitel IP 420 Telephone are identical hardware platforms. The phone was rebranded under the Mitel name following Mitel’s acquisition of ShoreTel in September 2017.

Ideal Applications

The Mitel IP 420 is ideal for:

Break Rooms
Lobbies
Reception Areas
Common Areas
Contact Centers
Retail Locations
Healthcare Facilities
Classrooms
Shared Workstations
General Office Use

Why Choose the Mitel IP 420?

The Mitel IP 420 provides dependable VoIP communications with a simple interface and essential business calling features. Its compact footprint, speakerphone capabilities, integrated Ethernet switch, and support for multiple voice codecs make it an excellent solution for common-area deployments and users with basic communication requirements.

Professionally Tested

Each Mitel IP 420 Telephone (10573) is professionally tested to help ensure reliable performance and compatibility with supported SIP communications environments.

Package Includes

Mitel IP 420 Telephone
1-Year Warranty

Related Products

Browse our selection of Mitel IP phones, ShoreTel telephones, replacement handsets, power supplies, business communications accessories, and VoIP equipment.

Documentation

Need setup and operating instructions for the Mitel IP 420 Telephone?

Download the Mitel 420 / 420G User Guide for detailed information on installation, configuration, and operation.

Mitel IP 420 Telephone (10573)