cisco 9800 key expansion module (kem)
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Cisco 9800 Key Expansion Module (KEM)

The Cisco 9800 Key Expansion Module (KEM) features a 5-inch color display, 20 programmable line keys across two pages, and seamless integration with compatible Cisco 9800 Series desk phones.

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Cisco 9800 Key Expansion Module (KEM)

The Cisco 9800 Key Expansion Module (KEM) is a productivity-enhancing accessory designed for compatible Cisco 9800 Series Desk Phones. Ideal for receptionists, administrative assistants, managers, operators, and other high-volume call users, the Cisco 9800 KEM provides additional programmable line and feature keys for efficient call handling and quick access to frequently used functions.

Featuring a vibrant 5-inch color LCD display, support for 20 physical line keys across two pages, and seamless integration with Cisco 9800 Series phones, the KEM helps users manage multiple lines while maintaining a clean and professional workspace.

Features

  • 5-inch color LCD display
  • 480 x 800 resolution
  • 20 physical line keys
  • Dual-page key layout
  • Expanded line and feature key capacity
  • Clear visibility of line status and call activity
  • Seamless integration with Cisco 9800 Series phones
  • USB-powered through host phone
  • Compact and space-efficient design
  • Supports multiple KEM configurations
  • Ideal for receptionists and high-volume call users
  • Simplifies access to frequently used features
  • Enterprise-grade reliability
  • Professionally tested
  • Warranty included

Specifications

  • Manufacturer: Cisco
  • Product Name: 9800 Key Expansion Module
  • Product Type: Key Expansion Module (KEM)
  • Display Size: 5 Inches
  • Display Resolution: 480 x 800 Pixels
  • Display Type: Color LCD
  • Physical Line Keys:
    • 20 Keys
  • Key Layout:
    • Two Pages
  • Connectivity:
    • USB Connection to Host Phone
  • Power Source:
    • Powered by Compatible Host Phone
  • Installation:
    • Plug-and-Play Integration

Compatibility

Compatible with:

  • Cisco 9851 Desk Phone
    • Supports 1 KEM
  • Cisco 9861 Desk Phone
  • Cisco 9871 Desk Phone

Multiple KEM Support

Cisco 9861 and Cisco 9871

When powered via Power over Ethernet (PoE):

  • Supports 1 KEM per phone

To connect additional KEMs:

  • External power adapter required
  • Supports up to 3 KEMs when externally powered

Platform Compatibility

Compatible with:

  • Cisco Unified Communications Manager (CUCM)
  • Cisco Calling Platforms
  • Supported Cisco Collaboration Environments

Why Choose the Cisco 9800 KEM?

The Cisco 9800 Key Expansion Module is designed for users who need fast access to additional lines, contacts, speed dials, and call-handling features. By expanding the capabilities of compatible Cisco 9800 Series phones, the KEM helps improve efficiency and streamline communications in busy office environments.

Its large color display, intuitive layout, and flexible deployment options make it an ideal solution for reception desks, executive assistants, customer service teams, and other users who manage high call volumes throughout the day.

Professionally Tested

Each Cisco 9800 Key Expansion Module is professionally tested to help ensure reliable performance and compatibility with supported Cisco 9800 Series Desk Phones.

Package Includes

  • Cisco 9800 Key Expansion Module (KEM)
  • 1-Year Warranty

Related Products

Browse our selection of Cisco 9800 Series Desk Phones, replacement handsets, power adapters, conference phones, headsets, and business communications accessories.

Documentation

Download Cisco 9800 KEM Datasheet (PDF)

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