poly edge e500 ip phone
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Poly Edge E500 IP Phone

The Poly Edge E500 IP Phone features a 5-inch color IPS display, support for up to 48 lines, dual USB Type-C ports, Poly HD Voice technology, and expansion module support.

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Poly Edge E500 IP Phone (82M94AA, 2200-87855-025)

The Poly Edge E500 IP Phone (82M94AA, 2200-87855-025) is a premium business VoIP phone designed for executives, managers, receptionists, and high-volume communications users. Featuring a large 5-inch color IPS display, support for up to 48 lines, dual USB Type-C ports, and advanced AI-powered audio technologies, the Poly Edge E500 delivers exceptional performance, productivity, and workplace flexibility.

Built for modern business environments and hybrid work deployments, the Edge E500 combines enterprise-grade voice quality, SIP compatibility, Gigabit Ethernet connectivity, and expansion module support to meet the demands of today’s professionals.

Features

  • 5-inch color IPS LCD display
  • 320 x 240 pixel resolution
  • 12 line keys supporting up to 48 lines, features, and contacts
  • 4 context-sensitive soft keys
  • 4-way navigation cluster
  • Full-duplex speakerphone
  • Poly HD Voice technology
  • Poly Acoustic Clarity technology
  • Poly NoiseBlock AI technology
  • Poly Acoustic Fence technology
  • Bass-frequency-enhancing speaker design
  • Dual USB Type-C ports
  • Expansion module support
  • Microban antimicrobial protection
  • Includes 1-Year Warranty

Specifications

  • Display:
    • 5″ Color IPS LCD Display
    • 320 x 240 Resolution
  • Line Capacity:
    • 12 Line Keys
    • Supports Up to 48 Lines, Features, or Contacts
  • Keys:
    • 4 Context-Sensitive Soft Keys
    • 4-Way Navigation Cluster
  • Fixed Feature Buttons:
    • Speakerphone
    • Headset
    • Mute
    • Hold
    • Volume Control
    • Transfer
    • Voicemail
  • Audio:
    • Poly HD Voice Technology
    • Poly Acoustic Clarity Technology
    • Full-Duplex Speakerphone
    • Enhanced Bass-Frequency Speaker Design
  • Noise Reduction:
    • Poly NoiseBlock AI
    • Poly Acoustic Fence
  • Connectivity:
    • Dedicated RJ-9 Headset Port
    • Dual USB Type-C Ports (2.0)
  • Network:
    • Dual-Port 10/100/1000 Gigabit Ethernet Switch
  • VoIP Support:
    • SIP Protocol
  • Expansion:
    • Supports Up to Two Poly Edge E Expansion Modules
    • Future Video Camera Connectivity Support
  • Accessibility:
    • Text-to-Speech Support
    • Enhanced Accessibility Features
  • Protection:
    • Microban Antimicrobial Protection
  • Power:
    • IEEE 802.3af Power over Ethernet (PoE)
    • Optional PoE Injector
    • Optional 5V Power Supply

Key Calling Features

  • Support for Up to 48 Lines
  • SIP-Based VoIP Communications
  • HD Voice Audio
  • Full-Duplex Speakerphone
  • Voicemail Access
  • Call Hold
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Conference Calling

Audio and Noise Reduction Technologies

The Poly Edge E500 delivers exceptional voice quality through:

  • Poly HD Voice Technology
  • Poly Acoustic Clarity Technology
  • Full-Duplex Conversations
  • Echo Cancellation
  • Background Noise Suppression
  • Enhanced Bass-Frequency Speaker Design

Advanced AI-powered technologies include:

  • Poly NoiseBlock AI
  • Poly Acoustic Fence

These features help eliminate distracting background noise and provide consistently clear communications.

Productivity and Expansion Features

The Poly Edge E500 is designed for professionals who manage high call volumes and multiple contacts.

Features include:

  • Support for Up to 48 Lines
  • Large 5-Inch Display
  • Dual USB Type-C Ports
  • Support for Up to Two Poly Edge E Expansion Modules
  • Additional Line Key Expansion
  • Future Video Camera Connectivity Support

These capabilities provide outstanding scalability and productivity for demanding business environments.

Accessibility Features

The Poly Edge E500 includes accessibility enhancements such as:

  • Text-to-Speech Functionality
  • Improved Accessibility Controls
  • Simplified Navigation Features

These features help create a more inclusive communication experience.

Compatibility

Compatible with:

  • SIP-Compatible Hosted VoIP Providers
  • SIP-Compatible IP PBX Systems

Please consult your hosted provider or IP PBX documentation to verify compatibility.

Ideal Applications

The Poly Edge E500 IP Phone is ideal for:

  • Executives
  • Managers
  • Receptionists
  • Administrative Assistants
  • Customer Service Teams
  • Call Center Supervisors
  • Healthcare Facilities
  • Educational Institutions
  • Government Offices
  • Professional Services Firms

Why Choose the Poly Edge E500?

The Poly Edge E500 combines a large color display, support for up to 48 lines, enterprise-grade voice quality, Gigabit networking, dual USB connectivity, and advanced AI-powered audio technologies. Its expansion capabilities and productivity-focused design make it an excellent solution for professionals who require powerful communications tools.

Professionally Refurbished and Tested

Each Poly Edge E500 IP Phone (82M94AA, 2200-87855-025) is professionally refurbished, cleaned, tested, and inspected to help ensure reliable performance and functionality.

Package Includes

  • Poly Edge E500 IP Phone
  • 1-Year Warranty

Equivalent Part Numbers

  • Poly: 2200-87855-025
  • HP: 82M94AA

Related Products

Browse our selection of Poly Edge IP phones, expansion modules, VoIP telephones, replacement handsets, and business communications equipment.

Documentation

Need setup and operating instructions for the Poly Edge E500 IP Phone?

Refer to the Poly Edge E500 Series Quick Start Guide for detailed specifications and operating information.

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