Cisco 9861 Desk Phone (DP-9861-K9)

The Cisco 9861 Desk Phone (DP-9861-K9) is a premium business communications solution designed for professionals who manage high call volumes and require advanced productivity features. Featuring a large 5-inch color display, support for up to 130 programmable line keys, AI-powered noise removal, Bluetooth and Wi-Fi connectivity, and enterprise-grade security, the Cisco 9861 delivers an exceptional communications experience for modern workplaces.

Ideal for executives, receptionists, administrative assistants, contact center supervisors, and power users, the Cisco 9861 combines advanced audio technology, extensive call handling capabilities, and flexible connectivity options in a sophisticated desktop phone.

Features

5-inch backlit color LCD display
800 x 480 resolution
10 physical line keys
Supports up to 130 programmable line keys
AI-driven background noise removal
Cisco HD Audio technology
Full-duplex speakerphone
DTMF tone masking
Bluetooth 5.2 connectivity
Wi-Fi CERTIFIED™ wireless connectivity
USB-A connectivity
USB-C connectivity
Action button
Navigation key
Dedicated volume control keys
Caller ID support
Call park functionality
Speed dial support
Voicemail integration
Advanced call handling features
Enterprise-grade security
Trusted Platform Module (TPM) 2.0
Media encryption
Professionally tested
Warranty included

Specifications

Manufacturer: Cisco
Model: 9861
Part Number: DP-9861-K9
Product Type: Desk Phone
Display Size: 5 Inches
Display Resolution: 800 x 480 Pixels
Display Type: Backlit Color LCD
Physical Line Keys: 10
Maximum Programmable Line Keys: 130
Audio:
- Cisco HD Audio
- AI-Powered Noise Removal
- Full-Duplex Speakerphone
- DTMF Tone Masking
Bluetooth:
- Bluetooth 5.2
Wireless:
- Wi-Fi CERTIFIED™
USB Ports:
- 1 x USB-A Port
- 5V / 0.5A Under PoE
- 1 x USB-C Port
- 5V / 0.5A Under PoE
Power:
- IEEE Power over Ethernet (PoE) Class 3
- Input Rating: 48V DC, 0.42A
Security:
- Trusted Platform Module (TPM) 2.0
- Media Encryption
- Advanced Enterprise Security Features

Key Calling Features

Caller ID
Call Park
Speed Dial
Voicemail
Call Hold and Resume
Call Transfer
Conference Calling
Advanced Line Management

Compatibility

Compatible with supported Cisco collaboration and communications platforms.

Why Choose the Cisco 9861?

The Cisco 9861 is built for professionals who require maximum flexibility and advanced communications capabilities. Its large color display, extensive programmable key support, wireless connectivity, and AI-enhanced audio make it ideal for users handling multiple calls throughout the day.

For organizations seeking an even more advanced user experience, Cisco also offers the Cisco 9871 Desk Phone, which features a 5-inch HD touchscreen display with 1280 x 720 resolution for enhanced interactivity and navigation.

Professionally Tested

Each Cisco 9861 Desk Phone (DP-9861-K9) is professionally tested to help ensure reliable performance and compatibility with supported Cisco communications environments.

Package Includes

Cisco 9861 Desk Phone
1-Year Warranty

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Cisco 9861 Desk Phone (DP-9861-K9)