All orders are subject to product availability. If an item is backordered at the time you place your order, we will notify you the approximate delivery time.

1. Delivery Locations & Restrictions

Items offered on our website are only available for delivery to addresses in Canada and US. For all orders or shipment outside Canada and US, please contact sales@teldisco.com.

Please note that we strictly ship via enterprise freight networks and commercial carriers; consequently, we do not ship to PO box.

2. Delivery Times & Shipping Practices

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturday and Sunday. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

3. Shipping Costs

Shipping costs are based on the weight or dimensions of your order and the delivery method. Because our platform acts as a product showcase model to drive targeted enterprise inquiries, final shipping charges, technical palletizing rates, or courier fees will be calculated dynamically by our logistics team and displayed transparently on your custom commercial invoice or quote sheet.

4. Damaged Items & Delivery Support

If there is any damage to the packaging on delivery, contact us immediately at rma@teldisco.com.

If you have any questions about the delivery and shipment or your order, please contact us at shipping@teldisco.com.