1. Price: VoIP systems have the ability to cut expenses pertaining to phone calls in contrast to traditional phone lines. The main fee associated with this system is for the Internet, which is what is required to make the calls. Additionally, a company can enroll in VoIP plans and systems for a low monthly fee, and still have freedom as there are no contracts. These systems also offer cheaper use of features such as conference and video calls, and long distance calling across the nation or globe. Some providers even offer a mobile app for making calls from mobile devices using data.
2. Scalability: If more systems are required due to company growth, there is no need to acquire costly hardware. All that is required is plugging in a VoIP phone and configuring the settings to make it connect, making the set up fairly convenient. Furthermore, if an employee relocates, their phone number would remain the same, reducing the headache of acquiring a new number and sharing it with staff.
3. Accessibility: VoIP systems have the ability to be used worldwide as long as there is an Internet connection. There are VoIP adapters available that can allow remote access for communication. Users have option to access telephone services through email as well by accessing voicemail transcripts. This makes it an ideal option for those who work from home and travel frequently for business trips. It is also beneficial to reach a larger scope of customers across the country or even overseas.
4. Features: It has many of the same features associated with traditional phone lines, such as caller ID and voicemail, for no additional charges. It provides the option to conference call with multiple individuals, as well as communicating via videoconferencing. There is also a feature to convert voicemails into transcripts that are accessible via email, which is convenient for sharing with others and making notes. Documents and images can be forwarded using the system to increase collaboration and connectivity of meetings.